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Magnus Care Ltd

Overall: Good read more about inspection ratings

The Town Hall Business Centre, High Street East, Wallsend, NE28 7AT

Provided and run by:
Magnus Care Ltd

Latest inspection summary

On this page

Our current view of the service

Good

Updated 4 November 2024

Magnus Care Ltd is a domiciliary care agency providing personal care services to adults of all ages some of whom may be living with dementia, nursing needs, mental health conditions, physical disabilities, or a learning disability. At the time of the assessment the service was supporting 67 people. This is the first assessment of the service since it was registered on 28 March 2023.

The service has been rated good following this assessment. We have assessed the service against ‘Right Support, right care, right culture’ guidance to make judgement about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.

Staff felt well supported and had received appropriate training. There were policies and procedures in place in relation to safeguarding and whistleblowing. The quality assurance systems in place were proportional to the size of the service. There were plans in place to further develop and expand the service.

People's experience of the service

Updated 4 November 2024

We gathered feedback from people and relatives. In our review of information available in people’s records and other documentation linked to care, as well as our conversations with staff, we found care provided was safe. People were overwhelmingly positive about the quality of their care. They felt safe and were fully involved in planning their care and understood their rights.

People said they received high quality care from knowledgeable staff who treated them as individuals. People were supported and received care from staff who knew them well and understood their needs and preferences.