During an assessment under our new approach
We found the practice had met regulations.
Patients’ care and treatment was provided in line with current guidance, and infection control procedures were in place.
The practice had some systems to manage risks, although some improvements should be made to the systems for reviewing accidents, incidents and fire safety.
Recruitment procedures reflected current legislation and overall, there was effective leadership and a culture of continuous improvement.
Patients were treated with dignity and respect and at the time of our assessment, could access care, support and treatment when required.
Walton Road Dental Practice is in Liverpool and provides NHS and private dental care and treatment for adults and children.
The practice had ramped access and was located near local transport routes.
The practice had 6 treatment rooms. At the time of our assessment, the dental team consisted of 6 dentists, 1 dental therapist, 8 dental nurses (including 4 trainees) and the practice manager.
During the assessment we spoke with 4 dentists, 2 dental nurses, and the practice manager. The group area manager and an adviser used by the practice, were also at the assessment.
Staff feedback forms were shared with the team ahead of the assessment, giving staff an opportunity to confidentially share their views about the practice. We received 7 responses, which were considered as part of the assessment.