The Care Quality Commission
  • Dentist
  • Dentist

Orthoactive Orthodontic Practice

310 Norwich Road, Ipswich, Suffolk, IP1 4HD (01473) 462355

Provided and run by:
Orthoactive Limited

All Inspections

During an assessment under our new approach

We carried out this on-site announced assessment on 12 September 2024. We found the practice had met all regulations. Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement. Patients were treated with dignity and respect and at the time of our assessment, could access care, support and treatment when required. Patients’ care and treatment was provided in line with current guidance and infection control procedures were in place. The practice had systems to manage risks. Orthoactive Orthodontic Practice is in Ipswich, Suffolk and provides NHS and private orthodontic care and treatment for adults and children. There was a portable ramp to assist access to the practice and car parking spaces, were available outside the practice. The practice had 2 treatment rooms. During the assessment we spoke with the Specialist Orthodontist, the trainee dental nurse, the orthodontic therapist, and the practice manager.

23 September 2013

During a routine inspection

We spoke with three people who used the service and two relatives. All were positive about the care they received and told us they found the staff to be friendly and helpful.

Staff we spoke with were able to identify different forms of abuse and knew who to contact if they had concerns. This meant that people could be assured that staff were aware of safeguarding procedures to protect children and vulnerable adults.

The service had systems in place to monitor the quality of the service. People were asked for their feedback and comments made analysed which influenced plans for service improvements.

We saw from observation and a review of records that the Department of Health infection control procedures had been followed to maintain the safety of people who used the service.