During an assessment under our new approach
We found the practice had met regulations.
Infection control procedures in place were effective.
The practice had some systems to identify and manage risks. Additional minor areas of risk were identified during the assessment. Immediate action was taken in response to these, and we were assured systems would be introduced to prevent reoccurrence.
There was effective leadership and a culture of continuous improvement.
Patients’ care and treatment was provided in line with current guidance.
Patients were treated with dignity and respect and at the time of our assessment, could access care, support and treatment when required.
Recruitment procedures reflected current legislation. However, these were not consistently followed.
Broadway Dental Practice is in Norris Green, Liverpool and provides NHS and private dental care and treatment for adults and children.
There was step-free access to the practice and car parking spaces were available near the practice.
The practice had 5 treatment rooms. At the time of our assessment, there was a total of 19 staff, of which there were 7 dentists, 7 qualified dental nurses, 1 trainee dental nurse, 2 receptionists, 1 cleaner and the practice manager. We gathered feedback from staff and spoke to a range of staff during our assessment, including 3 dentists, 4 dental nurses and the practice manager.