Updated 7 February 2024
Sanctuary Supported Living (Hazel Court) provides care and support for adults with a learning disability who live in 'supported living' accommodation. There were 14 flats available at the site. People's care and housing are provided under separate agreements. At the time of this assessment there were eight people who received support with personal care. Not everyone who uses the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. This assessment was prompted by information of concern in relation to management of known risk. We assessed 2 quality statements under the Safe and Well-Led key question. During this assessment we found the service remained safe and well-led. People were protected from harm by staff who understood people’s individual risks. The provider worked well with external agencies to ensure good outcomes for people. We undertook a site visit on 21 February 2024, off-site activity ended on 14 March 2024. We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. ‘Right support, right care, right culture’ is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it.