Updated 15 August 2024
The assessment took place from 06 November 2024 to 26 November 2024. Meritum Integrated Care LLP (Folkestone) is a domiciliary care agency registered to provide an extra care housing service as well as home care service. This assessment relates to the extra care housing part of the service. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. This assessment was undertaken in response to concerns in relation to staff skills, knowledge and understanding and the governance systems in place. We did not identify any issues in relation to the concerns raised during this assessment. The service also provides care and support at Summer Court. Summer Court is an extra care service. Extra care housing is purpose-built or adapted single household accommodation in a shared site or building. The accommodation is rented and is the occupant's own home. People's care and housing are provided under separate contractual agreements. CQC does not regulate premises used for extra care housing; this inspection looked at people's personal care service. People living at Summer Court had their own flats in one building.