Updated 4 June 2024
Date of assessment: 30 July to 13 August 2024. We visited the service unannounced on 30 July 2024. We found the provider was in breach of regulation in good governance. The Gables Care Home is a residential home registered to support up to 23 people. They support older people, including those living with dementia. At the time of this assessment there were 14 people living at the service. During this assessment, we found the provider did not have effective systems to monitor and improve the quality of the service. Although there was a wide range of activities for people to engage in, these were not always tailored for people with higher support needs. This meant some people were observed to spend long periods of time with little stimulation and movement. People’s care plans had not always been reviewed regularly or when their needs changed. We found areas of the home whereby improvements were needed, such as the décor throughout. The provider’s systems to determine the level of staff needed at the service were not reviewed and kept up to date. The provider did not have effective systems in place to ensure safe administration of medicines. In instances where CQC have decided to take civil enforcement action against a provider, we will publish this information on our website after any representations and/ or appeals have been concluded. We have asked the provider for an action plan in response to the concerns found at this assessment.