Ealing Dental & Medical Stunning Smile Skin Clinic

On this page

• Overview
• Shared direction and culture
• Capable, compassionate and inclusive leaders
• Freedom to speak up
• Workforce equality, diversity and inclusion
• Governance, management and sustainability
• Partnerships and communities
• Learning, improvement and innovation

We found this practice was providing well led care in accordance with the relevant regulations and had taken into consideration appropriate guidance. The provider had made improvements in relation to the regulatory breaches we found at our inspection on 28 June 2024.

Find out what we look at when we assess this area in our information about our new Single assessment framework.

The judgement for Shared direction and culture is based on the latest evidence we assessed for the Well-led key question.

The judgement for Capable, compassionate and inclusive leaders is based on the latest evidence we assessed for the Well-led key question.

The judgement for Freedom to speak up is based on the latest evidence we assessed for the Well-led key question.

The judgement for Workforce equality, diversity and inclusion is based on the latest evidence we assessed for the Well-led key question.

At the assessment on 8 October 2024, we found the practice had made the following improvements to comply with the regulations: The practice had a governance system which included policies, protocols and procedures. These documents were readily available on the day of our inspection and staff knew where to locate them. The service had completed a Data Protection Impact Assessment which documented the purpose and assessed the risks associated with the use of closed-circuit television (CCTV) and had ceased to use CCTV within the treatment rooms. The processes for identifying and managing risks and performance had improved. There was improved oversight and monitoring of the risks associated with recruitment of staff, infection prevention and control, management of Legionella, radiography, medicines management, sharps procedures, fire safety and for the control and storage of substances hazardous to health. While the practice had processes for learning, quality assurance and continuous improvement, audits of infection prevention and control, antimicrobial prescribing, and radiography were overdue. The service took immediate action to complete these audits and ensured that each audit reflected current guidance and included documented learning points. Improvements were required to ensure the practice’s governance and leadership arrangements were robust to ensure sustainability in the longer term.

The judgement for Partnerships and communities is based on the latest evidence we assessed for the Well-led key question.

The judgement for Learning, improvement and innovation is based on the latest evidence we assessed for the Well-led key question.