- Care home
Wollaton Park Care Home
Report from 13 June 2024 assessment
Contents
Ratings
Our view of the service
Date of assessment 22 July 2024 to 24 July 2024. Wollaton Park is a ‘care home’ providing personal care and support to older people and people living with dementia. At the time of the assessment, the service was supporting 37 people with their personal care needs. Wollaton Park Care Home was last rated Inadequate (published 13 February 2024). The report was published following CQC’s old inspection approach using key lines of enquiry (KLOEs), prompts and ratings characteristics. This assessment has been completed following the Care Quality Commission (CQC) new approach to assessment; Single Assessment Framework (SAF). We assessed a total of 24 quality statements from the safe, effective, caring, responsive and well-led key questions and found areas of good practice. The scores for these areas have been combined with scores based on the key question ratings from the last inspection. The assessment of these quality statements indicated areas of significant improvement overall with some minor shortfalls which the provider was continuing to work on in their service improvement plan. Our overall rating has improved to ‘Good’. We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. ‘Right support, right care, right culture’ is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it.
People's experience of this service
People told us the service was safe, clean and well maintained. People told us there was a positive culture between the staff and management at the service. People told us they could access health and social care teams when they needed them. People told us staff understood them and treated them with respect and kindness. People told us, “It’s a nice place to stay.”