Cherish UK Ltd Supported Living

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• Overview
• Shared direction and culture
• Capable, compassionate and inclusive leaders
• Freedom to speak up
• Workforce equality, diversity and inclusion
• Governance, management and sustainability
• Partnerships and communities
• Learning, improvement and innovation

Improvements were required to governance processes to ensure they were effective in identifying and addressing the concerns found during this assessment.

This service scored 96 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

We did not look at Shared direction and culture during this assessment. The score for this quality statement is based on the previous rating for Well-led.

We did not look at Capable, compassionate and inclusive leaders during this assessment. The score for this quality statement is based on the previous rating for Well-led.

We did not look at Freedom to speak up during this assessment. The score for this quality statement is based on the previous rating for Well-led.

We did not look at Workforce equality, diversity and inclusion during this assessment. The score for this quality statement is based on the previous rating for Well-led.

We looked at the systems in place regarding good governance and found certain improvements were required. For example, we had identified certain shortfalls in relation to support plans and risk assessments, although a formal auditing process was not in place to ensure these concerns were identified and addressed. We received positive feedback from everybody we spoke with about management and leadership. One member of staff told us, “Yes 100% all the managers are very easy to get along with and very approachable.” Another member of staff added, “There is good management and they are supportive and approachable. You can always get in touch if you have any concerns. We have regular supervisions and team meetings where we can give feedback about things.” Regular spot checks took place at the supported living houses where manager could observe staff completing their work. Competency assessments were completed in areas like medication and moving/handling. Staff meeting took place at the houses where important matters about people could be discussed. Supervisions and appraisals were held to ensure staff performance and development could be monitored.

We did not look at Partnerships and communities during this assessment. The score for this quality statement is based on the previous rating for Well-led.

We did not look at Learning, improvement and innovation during this assessment. The score for this quality statement is based on the previous rating for Well-led.