Grimsby Office

We rated safe as good. We assessed 8 quality statements. There was a positive learning safety culture where events were investigated, and learning was shared to promote good practice. Staff were open and honest when things went wrong or if they identified a risk that required action. Staff protected people from abuse. Staff provided safe care and treatment. The environment was safe, free from infection and met people’s needs. Staff were trained and competent and had the right skills to meet people's needs. The service made sure shifts were covered.