24 January 2019
During a routine inspection
Coalpit Flats is a supported living service for people living with learning
disabilities or autistic spectrum disorder who may also have mental health needs. At the time of our inspection there were five people using the service.
The care service has been developed and designed in line with the values that underpin the Registering the Right Support and other best practice guidance. These values include choice, promotion of independence and inclusion. People with learning disabilities and autism using the service can live as ordinary a life as any citizen.
What life is like for people using this service:
People were safe because staff understood any risks to their health and wellbeing and what action to take if they thought people were at risk of harm. The registered manager ensured there were always enough staff on duty who had been trained in safe medicines management and good infection control practices.
People received effective care from staff who were knowledgeable and had the skills and experience to support them. Staff encouraged people to follow a healthy diet and had good relationships with other healthcare professionals to ensure people received timely support when they needed it. People made their own decisions or were given support to do so in their best interests.
People had caring, kind supportive relationships with the staff who supported them. Staff promoted people’s privacy, dignity and diversity and took pride when people achieved some independence in their lives.
Staff supported people to live interesting and fulfilled lives and achieve their goals and ambitions. Information was provided in formats that was accessible to people and staff ensured people’s voices were heard.
People, relatives and staff were happy with the management of the service and told us the registered manager was actively involved in the daily routines and readily available to discuss any matters. Staff felt they were fully supported by the registered manager and were included in any developments of the service.
More information is in the Detailed Findings below.
Rating at last inspection:
Good (report published 18 August 2016).
Why we inspected:
This was a planned inspection based on the rating at the last inspection. We found the provider had maintained the characteristics of Good in all areas and the overall rating remains as Good.
Follow up:
We will continue to monitor the service through the information we receive until we return to visit as per our re-inspection programme. If any concerning information is received we may inspect sooner. .