Archived: Transform Hospital Group Nottingham

This service is rated as Good overall.

The key questions are rated as:

Are services safe? – Good

Are services effective? – Good

Are services caring? – Good

Are services responsive? – Good

Are services well-led? – Good

We carried out an announced comprehensive inspection at Transform Hospital Group Nottingham on 26 July 2022. This was as part of our inspection programme; the service had not previously been inspected or rated.

The provider Transform Hospital Group Limited operates from eleven clinics and two independent hospitals across England. Normally, patients choose from one of the two hospitals where they would like to undergo any surgical procedure linked to their treatment. As part of this model of care, the Transform Hospital Group Nottingham clinic providers a range of services including pre-and post-operative care to cosmetic and bariatric surgery patients in an on-outpatient setting. The clinic also carried out vaser liposuction.

This service is registered with CQC under the Health and Social Care Act 2008 in respect of some, but not all, of the services it provides. There are some general exemptions from regulation by CQC which relate to particular types of service and these are set out in Schedule 2 of The Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. At Transform Hospital Group Leeds

Provides a range of non-surgical cosmetic interventions which are not within CQC scope of registration. Therefore, we did not inspect or report on these services.

Our key findings were:

• The service provided care in a way that kept patients safe and protected them from avoidable harm.
• There were systems in place to review and investigate events and incidents when things went wrong or did not meet the required standards. Lessons learned were shared and the provider identified themes and took action to improve quality and safety.
• Patients received effective care and treatment that met their needs.
• Staff dealt with patients with respect and involved them in decisions about their care.
• Patients were able to access care and treatment in a timely way.
• Quality checks and audits led to improvements in services and patient outcomes.
• Patient consent to care and treatment was obtained and recorded in line with national guidance and best practice.
• Management and governance systems in place promoted the delivery of high-quality, person-centre care.
• Patient satisfaction with services provided was generally positive.

Dr Rosie Benneyworth BM BS BMedSci MRCGP
Chief Inspector of Primary Medical Services and Integrated Care