We carried out a review of the data available to us about MUTEURO LIMITED on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about MUTEURO LIMITED, you can give feedback on this service.
MUTEURO LIMITED provides domiciliary care services to people living in their own homes. At the time of the inspection, the service provided care and support to two people, of those, one person was receiving a regulated activity of ‘personal care.’ CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating.
People’s experience of using this service and what we found
We received positive feedback about the standard of personalised care provided. One person told us the staff put them at ease, maintained their dignity and supported them to be as independent as possible. The person’s relative told us the staff also checked on their well-being during the care visits completed at their home.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
The service had the required governance systems and processes in place, to maintain people’s safety, but also to ensure they had the right processes in place as their service expanded.
Systems were in place to monitor the timing, duration and frequency of care visits, to ensure visits were not missed and to maintain staff safety when working alone. Feedback received confirmed care visits ran on time.
We have made some recommendations in relation to the service’s recruitment processes, to support the service to ensure, going forward, these are in line with recognised best practice, and in relation to further developing aspects of their risk assessment documentation.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection and update This service was registered with us on 03 August 2020 and this is the first inspection.
Why we inspected
This inspection was prompted by a review of the information we held about this service.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.