Updated 28 October 2016
From 1 April 2015, the minor injury units at Guisborough and East Cleveland Primary Care Hospitals were no longer open and patients from these areas requiring treatment for a minor injury attended Redcar Primary Care Hospital urgent care centre.
The urgent care centre was open 24 hours a day, 365 days per year, and provided immediate care for minor injuries and illnesses. The urgent care centre treated adults and children over the age of one year and there were around 500-550 attendances a week.
During our comprehensive inspection of the service in December 2014, we rated urgent care services as requiring improvement for being effective and well-led. During this follow-up inspection, we reviewed these two areas at our visit to the urgent care centre at Redcar Primary Care Hospital.
We spoke with four members of staff. We reviewed information about the service provided by external stakeholders and the trust.