• Organisation
  • SERVICE PROVIDER

Cheshire and Wirral Partnership NHS Foundation Trust

This is an organisation that runs the health and social care services we inspect

Important: Services have been transferred to this provider from another provider

Report from 14 January 2025 assessment

Ratings - Mental health crisis services and health-based places of safety

  • Overall

    Good

  • Safe

    Requires improvement

  • Effective

    Good

  • Caring

    Good

  • Responsive

    Good

  • Well-led

    Good

Our view of the service

We assessed Cheshire and Wirral Partnership NHS Foundation Trust's mental health crisis services. During this assessment we visited services in Cheshire East, Cheshire West and the Wirral. We assessed 18 quality statements across the safe, effective, caring, responsive, and well led key questions and have combined the scores for these areas with scores from the last inspection.

People's experience of this service

People were positive about the quality of their care and treatment. Recent patient survey results, published in February 2024 had 54 percent of respondents making positive comments about the service they received. And the NHS Friends & Family Test, from May 2024 showed people were satisfied with services. The patient survey included contacting patients in the care of the Trust who were placed outside of the trust geographical footprint.