Shipley Manor Care Home

On this page

• Overview
• Assessing needs
• Delivering evidence-based care and treatment
• How staff, teams and services work together
• Supporting people to live healthier lives
• Monitoring and improving outcomes
• Consent to care and treatment

Effective. This means we looked for evidence that people’s care, treatment and support achieved good outcomes and a good quality of life, based on best available evidence. This was the first assessment of the service, and we rated the service good with 1 evidence category in this assessment. We found the provider had a safe pre assessment process which contributed to the timely completion and implementation of care plans for people.

This service scored 12 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

Feedback from people and relatives was positive showing how the service had assessed people’s needs and discussed with people and their representatives their requirements prior to admission. One relative told us, “[Relative] hasn’t been here long but, when they arrived, we were encouraged to share their life history, likes and dislikes and wishes with the manager. So far everything seems to be working out well.”

Management and staff explained the robust pre assessment process and were able to demonstrate their knowledge of people’s needs and requirements.

The provider had clear processes in place to support safe admissions, including a clear and up to date policy. The registered manager led this process and completed the initial assessment for all new service users. Records showed detailed pre-assessment paperwork was competed with people and their representatives. Where needed referrals were made to health professionals for clinical support and equipment. Senior staff were also fully engaged in the follow ups for new admissions.

We did not look at Delivering evidence-based care and treatment during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at How staff, teams and services work together during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at Supporting people to live healthier lives during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at Monitoring and improving outcomes during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at Consent to care and treatment during this assessment. The score for this quality statement is based on the previous rating for Effective.