Barton Lodge

On this page

• Overview
• Assessing needs
• Delivering evidence-based care and treatment
• How staff, teams and services work together
• Supporting people to live healthier lives
• Monitoring and improving outcomes
• Consent to care and treatment

Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence. At our last inspection we rated this key question requires improvement. At this inspection the rating has changed to good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.

This service scored 75 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

The service made sure people’s care and treatment was effective by assessing and reviewing their health, care, wellbeing and communication needs with them. Full assessments were completed on admission and kept under regular review. Staff felt confident in identifying and escalating any changes in people’s needs. One staff member said, “I feel that I am supported by both my Senior and my Manager. If I have got any concerns about any of the residents I can go to speak to them.”

The service planned and delivered people’s care and treatment with them, including what was important and mattered to them. They did this in line with legislation and current evidence-based good practice and standards.

The service worked well across teams and services to support people. They made sure people only needed to tell their story once by sharing their assessment of needs when people moved between different services. One health professional told us, “When escalating any patients of concern their staff have always alerted the most appropriate service, be it the GP surgery, district nurses, pharmacy or 999. They can usually tell me information straight away.”

The service supported people to manage their health and wellbeing to maximise their independence, choice and control. The service supported people to live healthier lives. People were supported to stay well hydrated. We saw staff offering people a variety of food and drinks mid-morning including jelly drops, which are specifically designed to support hydration for people living with dementia.

The service routinely monitored people’s care and treatment to continuously improve it. They ensured that outcomes were positive and consistent, and that they met both clinical expectations and the expectations of people themselves.

The service told people about their rights around consent and respected these when delivering person-centred care and treatment. Where appropriate, people’s capacity had been assessed, and applications to deprive people of their liberty were made in line with the law. Best interest decisions were made when considering specific decisions which impacted on people’s freedom, such as the use of a pressure alarm mat, and the appropriate people were consulted.